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Shipping Policy

We proudly offer FREE worldwide shipping via USPS, DHL, YUNEXPRESS,  depending from which product you bought! 

Once your order is dispatched, depending on your country or region, estimated delivery time is between 7 to 20 business days.(US/CA/AU 7-12 DAYS - EUROPE 12-20 DAYS) Please consider any holidays that might impact delivery times.

Depending from the product you bought our warehouses are located in USA and China and will be shipped from these countries.

** Now you can choose Express Shipping for certain products to get 4-7 Days Shipping time.

Tracking your order:

Once your Order is Shipped You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit our https://marquenor.com/pages/track-your-order . Please allow 1 to 3 working days for the tracking information to show.

If you have any concerns with your order, please contact our Support Team at info@marquenor.com and they will be glad to assist you. Most emails are answered within 1 business day.

You can also check your order here https://marquenor.com/pages/order-lookup for a fast lookup. 

Wrong address disclaimer:

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at info@marquenor.com if you believe you have provided an incorrect shipping address.

Returns:

By placing an order on Marquenor, you are responsible for the cost of return shipping back to Marquenor. Please refer to our for further information on how to make a return. https://marquenor.com/pages/returns

 

 **If for any reason, address provided is not valid And we have already shipped the package, we do not take responibility if package does not get delivered. Please be carefull in putting correct Information in our Shipping form. 

 


*All shipping times exclude clearance/customs delays

Got a question? Email us at info@marquenor.com